On-demand counselling now available on Lumina

We’re proud to announce that we’ve partnered with online therapy business SupportRoom to bring on-demand therapist support services to employees via in-app messaging, videos and voice messages. 

A joint mission to transform the HR and wellbeing space underpins the new partnership, with the impact of COVID-19 still weighing heavily across the industry, and the UK workforce.   

While public discourse towards mental health awareness has improved, there has been a rise in poor mental health and employees are increasingly looking to their employer for support.  

The pace of working life has dramatically increased as people struggle to balance the blurring of lines between work and home; this, along with expectations to maximise productivity especially in a time of economic uncertainty has meant that existing policies, such as an EAP is not enough in singularity. 

Existing work burnout, stress, and poor physical and mental wellbeing have been exacerbated by the pandemic, many employees particularly struggled to adapt to the changes lockdown restrictions threw their way – from remote working to being furloughed.  

Ash Vipani, CEO at SupportRoom comments, “With Amba, this favourable venture will allow us to lend better support to various HR teams and business owners. Organisations can act to boost employee productivity and morale, especially as the world recovers from the pandemic.” 

Tobin Murphy-Coles, CEO at Amba commented, “This partnership with Support Room is an important element of Amba’s mission to use employee benefits as a force for good.  

It’s incredibly powerful to offer employees, who might be in a traumatic state in a particular moment, access to on-demand support, via their account on the Lumina platform.  

The impact of being able to talk to a therapist and to get some sort of resolution there and then cannot be understated. Maybe the technology didn’t exist to be able to do that five years ago, but it does exist now, and is a critical part of what an employer needs to offer to their employees if they truly care about employee wellbeing.” 



About Amba 

Amba’s purpose is to empower employers to nurture their employees. Through Lumina®, employers can offer employee benefits that do good – for people and planet. Gen Z and Millennial employees make up more than 50% of the workforce and their employer needs to match their values in order to attract and retain top talent. Lumina can include a range of benefits, from Net Zero pensions and carbon offsetting to electric cars and on-demand counselling. 


About SupportRoom 

SupportRoom is an online therapy platform whose goal is to improve the livelihoods of those suffering from symptoms of mental health issues. We also provide support to employees who are mentally struggling and help organisations to transform the well-being of their workforce. 

With SupportRoom, clients can communicate with therapists via in-app messaging, videos and voice messages. All our therapists are fully qualified and offer confidential, convenient online therapy.  

Two vital areas for mental health include mood and cognitive function. Therefore, we provide on-demand support, where you can also monitor your symptoms and welfare over time. With SupportRoom, track and analyse trends into physical, mental health and wellbeing throughout your therapy journey.  

Transform your wellbeing with SupportRoom, don’t suffer in silence. 

Headquartered in London, UK, the company’s mission is to provide a convenient online platform for behavioural health and life improvement services that enable both service users and mental health/counselling professionals to connect on the go.